Privacy Policy

Data We Collect

We collect the information needed to deliver and improve our services:

• Account and contact information — name, email, company name, billing details.
• Content you authorize us to manage — media assets, captions, schedules, and campaign briefs.
• Connected platform data — access tokens and the profile, content, and analytics data that TikTok, X, Meta, and other platforms share with us when you connect your accounts.
• Usage and service logs — basic activity logs, error reports, and performance data to keep the service reliable and secure.

How We Use Your Data

We use your data strictly to:

• Create, schedule, and publish content to your connected social accounts.
• Improve recommendations, creative strategy, and campaign performance.
• Operate, maintain, and secure the service.
• Communicate with you about your account, campaigns, and service updates.

What We Do Not Do

We do not sell your personal data. We do not use your data to build advertising profiles unrelated to your campaigns. We do not share your information with third parties except as necessary to operate the service (e.g., cloud hosting, payment processing) or as required by law.

Third-Party Platforms

When you connect TikTok, X, Instagram, or other platforms, those services are governed by their own terms and privacy policies. We only request the permissions you explicitly approve, and we use platform data solely to perform the actions you request. You can revoke our access at any time through the platform's settings or by disconnecting your account from our service.

Data Retention & Security

We retain your data only as long as necessary to provide the service or as required by law. When you close your account or disconnect a platform, we delete or anonymize associated data within a reasonable timeframe, except where retention is legally required. We use industry-standard encryption, access controls, and secure infrastructure to protect your information.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your data, subject to legal retention requirements.
• Disconnect any linked social accounts at any time.

To exercise these rights, email us at hello@unrealmediagrp.com.

Changes to This Policy

We may update this Privacy Policy as our service evolves. Material changes will be communicated via email or through the service. Continued use after updates means you accept the revised policy.

Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at hello@unrealmediagrp.com.