Privacy Policy

1. Information We Collect

Information you give us. When you complete a contact form, request information, or sign up for updates, we collect details such as your name, email address, company, and any message you send.

Information collected automatically. When you visit the Site, our hosting systems automatically receive technical information such as your IP address, browser and device type, and timestamps. If you accept cookies, the analytics and advertising tools listed in Section 3 may also receive pages viewed and, for the advertising tools, the page you arrived from.

We do not collect payment card information through this Site.

2. How We Use Information

We use the information to respond to your inquiries; provide and improve the Site and our services; send updates you request; analyze Site usage; maintain security; and comply with applicable law.

3. Cookies and Analytics

We use cookies and similar technologies for essential Site functions, for analytics that help us understand how the Site is used, and for measuring whether our advertising leads to an enquiry or a booked call. Nothing in the list below loads, and nothing is sent to it, until you accept cookies. You can decline or change your choice at any time through Cookie preferences, or control cookies through your browser settings; disabling them may affect how the Site works.

• Google Analytics 4 (Google Ireland Ltd / Google LLC) — pages viewed and the interaction events that tell us which parts of the Site are used.
• Meta pixel (Meta Platforms) — page views, the page you arrived from, whether an enquiry was submitted or a call was booked, and an audience of Site visitors, for measuring and showing advertising.
• TikTok pixel (TikTok Technology Ltd) — the same signals, for the same purpose.
• Google Ads (Google LLC): whether an enquiry or a booked call followed one of our ads, and an audience of Site visitors our ads can be shown to. Once you accept, it also stores the click identifier Google adds to the page address, so a conversion can be matched to the ad that produced it.

Whatever you choose about cookies: the campaign parameters in the address you arrive on, and the click identifier a Google or Meta ad adds to it, are kept in your browser for the visit and attached to an enquiry or a booking you choose to send us, so we can tell which campaign produced it. They name the campaign, not you. They are not shared with the advertising platforms unless you accept, and they are held and deleted with the rest of your enquiry under Section 6.

We do not send the contents of form fields — your name, email, company or brief — to any of them. What we send is limited to the page, the event name, and non-identifying parameters such as which format panel was opened. How that data is held is described in our Security overview.

Booking a call uses Calendly (Calendly LLC), which loads only when you open the calendar. It receives the details you enter and the campaign parameters on the booking link, so we can match the call to your enquiry.

Opting out. Decline or withdraw at any time through Cookie preferences; that stops every tool above for this browser. We treat a browser's Global Privacy Control signal as a decline for the advertising tools. You can also manage advertising directly with the platforms: Meta ad preferences, Google Ads Settings, and the industry opt-outs at optout.aboutads.info and optout.networkadvertising.org. Google describes how it uses data from sites that use its services at policies.google.com/technologies/partner-sites.

4. How We Share Information

We do not sell your personal information. We share it for advertising measurement and audiences only through the tools in Section 3, only after you accept cookies, and otherwise only with: (a) service providers who help us operate the Site, such as hosting and analytics providers, under confidentiality obligations; (b) our affiliated companies within the Unreal group (Unreal Holdings LLC and its subsidiaries) for related business purposes; and (c) others where required by law, to protect our rights, or in connection with a business transaction such as a merger or sale.

5. Third-Party Links

The Site may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy or as required by law, after which we delete or de-identify it.

7. Your Choices and Rights

You can unsubscribe from marketing emails using the link in any message, or contact us to access, correct, or delete information we hold about you.

California residents. If you are a California resident, you have the right to know what personal information we collect, to request its deletion or correction, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information; sharing for advertising happens only through the tools in Section 3 after you accept cookies, and declining, withdrawing through Cookie preferences, or sending the Global Privacy Control signal opts you out. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.

8. Children's Privacy

The Site is intended for adults and is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe a child has provided us personal information, please contact us and we will delete it.

9. Security

We use reasonable administrative and technical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date.

11. Contact Us

Unreal Media Group, LLC
Email: hello@theunrealcompany.com